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Carolina Decks

Updated 2026-07-21 · 1,012 reviewed · 139 listed · Scored from 44 Google reviews · How we rank ›

4.7(44) 83 composite score See reviews on Google ✓ Google-verified
Custom Deck Design & BuildMulti-Level & Elevated DecksComposite & Trex DeckingOutdoor Living Spaces & PergolasScreened Porches & Covered Decks
Carolina Decks
Services
Custom Deck Design & Build, Multi-Level & Elevated Decks, Composite & Trex Decking
Reviews
44

What recent reviews say

Carolina Decks delivers polished composite decks and screened porches with consistent professionalism. Luke Chapman and project managers like Li Zhou lead transparent design and construction, with crews earning praise for substructure detail, material upgrades, and end-of-day cleanup. One caller reported a no-show and unanswered phone; most projects finish on time and budget.

Praised for
  • skilled craftsmanship and attention to detail
  • clear communication and project management
  • composite decking quality and durability
  • on-time, on-budget delivery
  • professional, respectful crew
Watch-outs
  • missed appointments and poor phone responsiveness
skilled-craftsmanshipon-time-completionfair-pricingclean-jobsitedurable-materialsdesign-creativityresponsive-quotes
Best for: Homeowners wanting multi-level or elevated composite decks with transparent design input and clear timelines.
Think twice if: You prefer hands-off project management; one reviewer noted needing to manage daily build decisions. One appointment no-show was reported.

Strengths

  • hands-on owner (Luke Chapman) involved in design and execution
  • experienced project managers who communicate timelines clearly
  • subcontracts skilled crews (substructure detail, ledger work, material handling)
  • composite decking expertise with TimberTech and upgrades offered

Worth knowing

  • Owner Luke Chapman leads design consultations
  • Project managers: Li Zhou (praised for responsiveness and detail), Bob (responsive but less often onsite), Jesse (frequent site oversight)
  • Crew members named in reviews: Hermelindo (expert detail work), Mike and Jeremiah (infrastructure and substructure skills, ledger attachment expertise)
  • Tammy in finance praised for clarity
  • Subcontracts labor; quality depends on assigned crew
  • Uses TimberTech Reserve and Antique Leather composite decking with hidden fasteners and expression railings
  • One reviewer received free composite upgrade after delivery mix-up
  • Completed 650 sq ft two-deck project (main deck, stairs, upper deck) in 4 weeks with weather delays

What reviews say by service

Custom Deck Design & Build
Luke's design consultation praised for listening and sketching ideas; builds to customer vision with attention to substructure and detail.
Composite & Trex Decking
Extensive TimberTech expertise; reviewers note durability, low maintenance, and quality finishes; one upgrade offered post-delivery.
Multi-Level & Elevated Decks
650 sq ft two-level rebuild completed on time and budget; structural ledger attachment to masonry praised as exceeding code.
Screened Porches & Covered Decks
Sunroom and screened porch builds completed efficiently with excellent communication; one reviewer noted faster turnaround than expected.
Outdoor Living Spaces & Pergolas
Custom shade structures, pergolas, and outdoor features mentioned on website; reviewed builds included gable-style roof systems and rain gutter systems for outdoor dining.

How it compares

  • Rated 4.7 against a 4.81 average across the 133 custom deck design & build businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How we scored this

How We Score
Star rating 83
Review volume 72
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
40
4
1
3
0
2
0
1
3

Common questions

Do you handle multi-level decks?
Yes. A reviewer rebuilt a 650 sq ft upper and main deck project on time and on budget, with expert ledger attachment to masonry.
What composite decking brands do you use?
TimberTech Reserve and Antique Leather, with hidden fasteners and expression railings. Upgrades are offered if available.
How are projects managed during construction?
Project managers like Li Zhou and Jesse oversee work and stay in contact with you. One reviewer noted needing to manage daily build decisions themselves; crew quality depends on assigned subcontractors.
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Last updated 2026-07-21