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Carolina Decks and Outdoor Living

Updated 2026-08-21 · 2,040 reviewed · 154 listed · Scored from 44 Google reviews · How we rank ›

4.7(44) 83 composite score See reviews on Google ✓ Google-verified
Composite & Trex DeckingCustom Deck Design & BuildDeck Repair & RefinishingMulti-Level & Elevated DecksOutdoor Living Spaces & PergolasScreened Porches & Covered Decks
Carolina Decks and Outdoor Living
Location
Indian Trail
Services
Composite & Trex Decking, Custom Deck Design & Build, Deck Repair & Refinishing
Reviews
44
Ranking
#6 in Composite & Trex Decking
Best for
Homeowners wanting multi-level or elevated composite decks with transparent design input and clear timelines.

Core details are sourced from this business's Google Business Profile (checked 2026-08-21). Website-sourced details were fetched 2026-07-21.

What do customers say?

Carolina Decks delivers polished composite decks and screened porches with consistent professionalism. Luke Chapman and project managers like Li Zhou lead transparent design and construction, with crews earning praise for substructure detail, material upgrades, and end-of-day cleanup. One caller reported a no-show and unanswered phone; most projects finish on time and budget.

Praised for
  • skilled craftsmanship and attention to detail
  • clear communication and project management
  • composite decking quality and durability
  • on-time, on-budget delivery
  • professional, respectful crew
skilled-craftsmanshipon-time-completionfair-pricingclean-jobsitedurable-materialsdesign-creativityresponsive-quotes
Best for: Homeowners wanting multi-level or elevated composite decks with transparent design input and clear timelines.

What stands out?

  • hands-on owner (Luke Chapman) involved in design and execution
  • experienced project managers who communicate timelines clearly
  • subcontracts skilled crews (substructure detail, ledger work, material handling)
  • composite decking expertise with TimberTech and upgrades offered

How it compares

  • Rated 4.7 against a 4.83 average across the 11 composite & trex decking businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How the score was calculated

How We Score
Star rating 83
Review volume 72
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
40
4
1
3
0
2
0
1
3

Frequently asked questions

Do you handle multi-level decks?
Yes. A reviewer rebuilt a 650 sq ft upper and main deck project on time and on budget, with expert ledger attachment to masonry.
What composite decking brands do you use?
TimberTech Reserve and Antique Leather, with hidden fasteners and expression railings. Upgrades are offered if available.
How are projects managed during construction?
Project managers like Li Zhou and Jesse oversee work and stay in contact with you. One reviewer noted needing to manage daily build decisions themselves; crew quality depends on assigned subcontractors.
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Homeowners consistently report finishing projects on schedule with the foreman and crew available to answer questions and solve unexpected problems. Named staff like the team, Alex, and Jon build composite decks and screened porches that reviewers describe as high-quality and low-maintenance, with transparent pricing and design renderings that set clear expectations upfront. The business handles everything from initial consultation through final cleanup, bringing in specialized experts when needed (like the SunSpace window installer for a three-season room conversion). Reviewers across multiple seasons and project types cite fast turnarounds-one patio delivered in a week-and a culture where no question feels foolish. No significant complaints surface in recent reviews.

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Work arrives on schedule and stays tidy. Staff answer questions weeks or years later. Trex decks and Eze-Breeze porches go up seamlessly; county inspectors often remark on the quality. Teams show up early, finish fast, and treat properties with care. Customers consistently highlight daily cleanups, engineer-level integration with homes, competitive pricing, and staff who feel invested in the outcome. Warranty coverage extends to screen replacements years into ownership. Projects spanning Trex, Eze-Breeze windows, tongue-and-groove ceilings, electrical, roofing, and gutters all operate as one coordinated build.

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Last updated 2026-08-21