Charlotte Deck Builder Guide
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Deck Plus Outdoor Additions

Updated 2026-07-21 · 1,012 reviewed · 139 listed · Scored from 240 Google reviews · How we rank ›

4.8(240) 86 composite score See reviews on Google ✓ Google-verified
Custom Deck Design & BuildMulti-Level & Elevated DecksDeck Repair & RefinishingComposite & Trex DeckingOutdoor Living Spaces & PergolasScreened Porches & Covered Decks
Deck Plus Outdoor Additions
Services
Custom Deck Design & Build, Multi-Level & Elevated Decks, Deck Repair & Refinishing
Reviews
240

What recent reviews say

Most customers report flawless execution and genuine care from named crew members like Denis, Marcelo, Bill, Ace, and Bruno. Project managers typically communicate well, catch details others miss, and handle permits smoothly. A small minority encounter frustrating delays, code issues resolved post-inspection, or dismissive sales interactions, but these cases are atypical.

Deck Plus excels at screened porches with premium windows and deck repairs using Trex products. They operate across greater Charlotte and nearby towns, keep subcontractors and in-house teams aligned, and price competitively for their quality tier. Over 15 years in business and licensed in both Carolinas.

Praised for
  • skilled carpentry and craftsmanship
  • responsive and attentive project managers
  • honest pricing and good value
  • permit handling and inspections
  • named technicians resolve issues quickly
Watch-outs
  • project delays and material shortages
  • communication gaps with some staff
  • salespeople sometimes dismissive of customer concerns
  • initial inspection failures on code compliance
skilled-craftsmanshipon-time-completionfair-pricingclean-jobsitedurable-materialspermit-handlingresponsive-quotescode-compliance
Best for: homeowners seeking quality deck or screened porch builds with transparent communication and attentive project oversight
Think twice if: projects with complex or custom designs where sales quote-gathering is important to you; some salespeople prefer initial conversations before detailed written estimates

Strengths

  • named crew members and responsive project managers
  • honest quoting and competitive pricing
  • handle inspections and permit compliance in-house
  • specialize in high-end screened porches with premium windows

Worth knowing

  • Denis: repair specialist, highly responsive, offers multiple options for unexpected issues like rot
  • Marcelo: designer known for attention to detail and material selection
  • Bill: project manager praised for communication, catch-all quality checks, and prompt updates
  • Ace: designer/salesman offering expert suggestions based on years in business
  • Bruno: paint team leader managing finishes
  • Eric Kent: salesperson who prefers conversational quotes over emailed ballpark estimates; one customer found this frustrating
  • Victoria: project manager with planning skills, but one customer experienced communication issues and lack of accountability
  • Easy Breeze windows used on screened porches

What reviews say by service

Custom Deck Design & Build
Customers praise design vision brought to life, quality materials, and expert suggestions from named designers; one customer experienced code-compliance failure on initial inspection
Composite & Trex Decking
Denis uses Trex boards with color-matching tracks for repairs; customers report durability and quality
Deck Repair & Refinishing
Denis highly praised for responsive repair work, explaining options for rot and unexpected issues, quality results
Screened Porches & Covered Decks
Multiple customers cite beautiful finished product, exceeded expectations, and premium window upgrades; Easy Breeze windows specifically mentioned as worth the cost
Outdoor Living Spaces & Pergolas
Patios, pergolas, and fire pits listed on website; limited review detail on these specific categories
Multi-Level & Elevated Decks
One customer mentions enclosed deck construction; limited review detail

How it compares

  • Rated 4.8 against a 4.81 average across the 133 custom deck design & build businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Score
Star rating 87
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
224
4
7
3
1
2
4
1
4

Common questions

Do you handle permits and inspections?
Yes. Bill or your project manager sets up inspections and resolves any code issues before additional inspections. One customer noted initial code-compliance failure was corrected before resubmission.
Can I speak to a designer before committing?
Yes. Named designers like Marcelo or Ace offer free consultations. One customer experienced a salesperson (Eric) reluctant to email written ballpark estimates without a commitment to move forward, so discuss your preference upfront.
What window options do you use on screened porches?
The business installs Easy Breeze windows. Multiple customers praised them for keeping pollen out and noted they are worth the upgrade cost.
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Last updated 2026-07-21