Charlotte Deck Builder Guide
Menu

Greystone Hardscapes

Updated 2026-07-21 · 1,012 reviewed · 139 listed · Scored from 66 Google reviews · How we rank ›

4.8(66) 78 composite score See reviews on Google ✓ Google-verified Publishes prices
Outdoor Living Spaces & PergolasCustom Deck Design & Build
Greystone Hardscapes
Services
Outdoor Living Spaces & Pergolas, Custom Deck Design & Build
Reviews
66

What recent reviews say

Greystone delivers high-quality hardscape work with strong project management and communication. Owner Lawson, project manager Rhett, and designer Hunter earn praise for hands-on guidance, detailed renderings, and on-time finishes. One long-standing maintenance customer reported years of declining lawn care, unexplained price hikes (180% aeration increase, 75% maintenance jump), and unmet seasonal commitments, though hardscape work itself remains well-regarded.

Recent shift: One long-standing customer complaint (6 months ago) about declining maintenance service and price increases, but all recent hardscape-focused reviews remain five-star with no shift in that work quality.

Praised for
  • skilled craftsmanship on hardscapes
  • strong communication and updates
  • on-time completion and cleanup
  • attentive owner and named staff
  • design consultation and 3D renderings
Watch-outs
  • maintenance service quality declined
  • drastic price increases without notice
  • inconsistent staff during scaling
  • leaf removal visits promised but not delivered
skilled-craftsmanshipon-time-completionclean-jobsitedesign-creativityresponsive-quotesdurable-materialsproject-delays
Best for: homeowners wanting a single team to handle patio design, build, and surrounding landscaping end-to-end
Think twice if: maintenance and lawn care services may not match hardscape quality; long-term customers reported unannounced price hikes and inconsistent upkeep

Strengths

  • 3D renderings before work starts
  • owner and named project managers stay involved
  • complete outdoor projects without multiple contractors
  • fast turnaround on hardscape builds

Worth knowing

  • Owner Lawson, Project Manager Rhett, Designer Hunter are named in multiple 5-star reviews
  • 3D rendering provided before work (initial fee noted in earlier reviews)
  • crew includes field staff like Leno and Austin
  • recent 240 sqft patio project completed
  • typical projects finished in 3 days on paver work

What reviews say by service

Custom Deck Design & Build
Replaced old decks; design consultation and rendering praised for helping homeowners envision final result
Outdoor Living Spaces & Pergolas
Patios, fire pits, outdoor kitchens, pergolas, and landscaping consistently praised for quality, finishing on time, and thorough cleanup

How it compares

  • Rated 4.8 against a 4.88 average across the 68 outdoor living spaces & pergolas businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

How We Score
Star rating 87
Review volume 79
Review recency 100
Review sentiment 64
Profile completeness 75
Verification 30

Rating breakdown

5
63
4
0
3
0
2
1
1
2

Common questions

How long does a typical patio project take?
Hardscape builds like 240 sqft patios completed in 3 days; timing depends on project scope and weather.
Do you offer a design preview before starting?
Yes, they provide a 3D rendering of your project before work begins (an initial fee is charged for this service).
What areas do you serve?
Their website lists Ballantyne, Matthews, Marvin, Mineral Springs, Pineville, Stallings, Waxhaw, and Weddington.

Similar deck builders nearby

Big Dawg Decks and Sunrooms
79

Big Dawg Decks and Sunrooms

4.9(18)✓ Google-verified

Big Dawg Decks and Sunrooms consistently delivers high-quality deck, porch, and sunroom work with strong attention to detail and durability. Reviewers praise David and his team for clear communication, efficient timelines, clean jobsites, and honest workmanship that avoids shortcuts.

Screened Porches & Covered DecksCustom Deck Design & Build
Deck It Pro Charlotte
75

Deck It Pro Charlotte

5.0(6)✓ Google-verified

All six reviews award five stars. Customers consistently praise Brendan and Zach for honesty, skilled work, and keeping them informed. Several mention the team stayed within budget and delivered high-quality results without pushing unnecessary work. Reviewers specifically noted detail-oriented inspections, efficient execution, and professional demeanor. The business handled both new deck builds and refinishes on older decks, with one noting significant savings versus competitor quotes.

Custom Deck Design & BuildMulti-Level & Elevated DecksDeck Repair & Refinishing
Timberland Custom Buildersllc in Charlotte NC
74 low data

Timberland Custom Buildersllc in Charlotte NC

4.7(27)✓ Google-verified

Daniel Brill and Timberland Custom Builders deliver consistently high-quality decks, porches, pergolas, and custom outdoor structures. Work is noted for precision, durability, and professional management of complex projects. One reviewer encountered a scheduling issue with the online appointment system several years ago; otherwise, 26 of 27 reviews are five-star.

Custom Deck Design & BuildMulti-Level & Elevated Decks

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-21