All 25 reviews praise M.R. Decks for personable service, honest pricing, and skilled workmanship from Mike Ruiz and his crew. They move fast-finishing deck replacements and complex projects in days-keep sites clean daily, and handle design details and municipal permissions without surprises.
Six of seven reviewers praised Charlotte Trex Deckbuilder for professional installation, quality Trex composite materials, and fair pricing. One reviewer reported the listed address as non-existent. Evidence is limited to review topics; detailed service breakdowns are sparse.
Reviewers consistently describe working with Eli, Jeff, and their team as smooth and professional from quote through completion. Their deck, porch, and screened-space builds arrive on schedule and budget, with communication that stays thorough even after final payment. Several owners note the crew proactively flagged structural and code concerns rather than cutting corners, and team members kept job sites tidy. A few projects finished ahead of schedule.
Customers consistently report good experiences with fast scheduling, reliable technicians who arrive when promised, and work that meets or exceeds expectations at reasonable rates. Tim (the owner) and crews like Butch, Bruce, Mike, and Justin earn specific praise for professionalism and care. However, two reviewers noted poor cleanup (screws and nails left in yards) and one mentioned communication lapses where the owner did not follow through on promised site visits. Most jobs span multiple services-bathrooms, plumbing, tile, carpentry, drywall, screen doors, deck work-handled by different tradespeople coordinated by the main office. Reviewers value the ease of scheduling and the ability to submit photos online, with rapid quote turnaround and text communication. Pricing is consistently called reasonable or competitive even when compared to other quotes.
Last updated 2026-07-21