Charlotte Deck Builder Guide
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MetroGreenscape

Updated 2026-07-21 · 1,012 reviewed · 139 listed · Scored from 629 Google reviews · How we rank ›

4.7(629) 90 composite score See reviews on Google ✓ Google-verified
Custom Deck Design & BuildOutdoor Living Spaces & PergolasScreened Porches & Covered Decks
MetroGreenscape
Services
Custom Deck Design & Build, Outdoor Living Spaces & Pergolas, Screened Porches & Covered Decks
Reviews
629

What recent reviews say

Every recent review rated MetroGreenscape five stars, consistently crediting named project managers like Adan, Keith, and David for keeping owners informed and on-site oversight. Crews deliver finished work reviewers describe as professional, precise, and transformative-from landscape maintenance to complex pools with hardscape and privacy structures.

Specific praise centers on staff continuity (people like Demetrius solving multi-year sprinkler problems on the first visit), warranty honor (dead plants replaced within a week at no cost), and willingness to adapt designs mid-project. Reviewers note no shortcuts, clean jobsites, and crews working as "artisans" on details like paver placement. The business handles full backyards from design through long-term maintenance in-house.

Praised for
  • skilled project managers and crews
  • detailed communication throughout projects
  • attention to detail and craftsmanship
  • handles complex multi-phase work
  • warranty follow-through at no charge
skilled-craftsmanshipon-time-completionresponsive-quoteswarranty-supportclean-jobsitedesign-creativitymaterial-quality
Best for: Homeowners planning complex multi-element backyards (pools, hardscape, landscaping, privacy structures).

Strengths

  • Dedicated project managers oversee each phase
  • Handles design, build, and maintenance in-house
  • Warranty replacements honored promptly
  • Specialized crew trades (masons, landscape experts, sprinkler technicians)

Worth knowing

  • Project managers Adan, Keith, David, and John (Sales) named for communication and on-site presence
  • Technician Demetrius diagnosed and fixed a three-year sprinkler failure on first visit
  • Warranty includes plant replacement within a week at no charge
  • 3D design office consultation available before construction kickoff
  • In-house maintenance division handles pool care, lawn maintenance, and seasonal upkeep
  • No shortcuts reported; crews clean jobsites daily
  • Group chat communication with all project players (including homeowners) to manage complex scheduling

What reviews say by service

Custom Deck Design & Build
No specific mention of deck-only projects; complex designs praised for incorporating multiple hardscape elements together.
Outdoor Living Spaces & Pergolas
Patios, pools, outdoor kitchens, firepits, and landscape lighting consistently transformed yards with attention to design creativity and execution detail.
Screened Porches & Covered Decks
3-season addition built alongside stone patio praised for craftsmanship and professionalism.

How it compares

  • Rated 4.7 against a 4.81 average across the 133 custom deck design & build businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Score
Star rating 80
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
566
4
16
3
5
2
6
1
36

Common questions

Do you offer design consultation before building starts?
Yes. Reviewers describe visiting their office for 3D design sessions before a kickoff meeting at your property. They send surveyor plans to confirm feasibility within days.
Do you handle projects from design through long-term upkeep?
Yes. In-house maintenance handles weekly lawn care, pool maintenance, filter cleaning, irrigation, and seasonal plant care after construction ends.
What is your warranty policy?
Plant warranty honored: dead plants replaced within a week at no charge, with repositioning for better placement if needed.

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Greystone delivers high-quality hardscape work with strong project management and communication. Owner Lawson, project manager Rhett, and designer Hunter earn praise for hands-on guidance, detailed renderings, and on-time finishes. One long-standing maintenance customer reported years of declining lawn care, unexplained price hikes (180% aeration increase, 75% maintenance jump), and unmet seasonal commitments, though hardscape work itself remains well-regarded.

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Big Dawg Decks and Sunrooms

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Last updated 2026-07-21