Charlotte Deck Builder Guide
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Mr. Handyman of Charlotte, Gastonia and Monroe

Updated 2026-07-21 · 1,012 reviewed · 139 listed · Scored from 256 Google reviews · How we rank ›

4.6(256) 80 composite score See reviews on Google ✓ Google-verified
Custom Deck Design & BuildMulti-Level & Elevated DecksDeck Repair & RefinishingScreened Porches & Covered Decks
Mr. Handyman of Charlotte, Gastonia and Monroe
Services
Custom Deck Design & Build, Multi-Level & Elevated Decks, Deck Repair & Refinishing
Reviews
256

What recent reviews say

Most jobs run smoothly. Lance, Chris, Adam, Chester, Dustin, and Devin earn consistent praise for friendliness, skill, and speed; customers note staff return to fix concerns same-day, and management escalates when needed. Work ranges from sink repair to siding to window fixes, all done cleanly.

The friction point is pricing on larger jobs. Multiple reviewers reported initial quotes doubled or tripled after site visits, with labor rates that angered customers unfamiliar with contractor margins. The $88-90 consult fee sticks with some who declined the work. Small repairs seem fairly priced; scope creep and complex projects trigger sticker shock.

Praised for
  • skilled, named technicians
  • responsive to problems
  • thorough follow-up and customer care
  • clean jobsite
  • fair pricing on small jobs
Watch-outs
  • dramatic quote escalations
  • labor markups perceived as exploitative
  • consultation fees non-refundable if work refused
skilled-craftsmanshipresponsive-quoteson-time-completionclean-jobsiteoverpricedpoor-communication
Best for: Homeowners needing quick repairs or minor remodeling work they understand the scope of upfront.
Think twice if: Budget-conscious homeowners doing complex or undefined projects may see initial quotes grow significantly after site assessment.

Strengths

  • Named technicians with strong craft skills
  • Same-day response to urgent issues
  • Owner-level follow-up on concerns
  • Fast, clean completion on smaller jobs

Worth knowing

  • Lance handles kitchen/bathroom work; Chris, Adam, Chester, Dustin, and Devin are named in reviews
  • PJ coordinates scheduling and follow-up calls
  • Owner makes personal visits to resolve concerns
  • Examples of work: built-in microwave, kitchen island support, crown molding, barn door, gutter repair, rotted wood around windows, toilet and shower door installation, vinyl siding replacement, window latch replacement
  • Consult fee: $88-90, non-refundable if work is declined

What reviews say by service

Custom Deck Design & Build
Website lists deck construction; no specific review text on this service.
Multi-Level & Elevated Decks
Website lists deck construction; no specific review text on this service.
Deck Repair & Refinishing
Website lists deck construction; no specific review text on this service.
Screened Porches & Covered Decks
Website lists patio construction; no specific review text on this service.

How it compares

  • Rated 4.6 against a 4.81 average across the 133 custom deck design & build businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Score
Star rating 75
Review volume 100
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
215
4
17
3
3
2
4
1
17

Common questions

How quickly will someone visit my home?
Multiple reviews mention same-day or urgent-need responses. Staff arrive on time and can often complete work the same day for small repairs.
Is there a service charge before work begins?
Yes. Consult or site-visit fees are $88-90 and non-refundable if you decline the quote.
What happens if I'm unhappy with work?
Owner makes personal site visits to review concerns. Customers report same-day follow-up and corrections to meet expectations.
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Last updated 2026-07-21