Charlotte Deck Builder Guide
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RY Home Repair Service

Updated 2026-07-21 · 1,012 reviewed · 139 listed · Scored from 32 Google reviews · How we rank ›

5.0(32) 86 composite score See reviews on Google ✓ Google-verified
Deck Repair & RefinishingCustom Deck Design & BuildOutdoor Living Spaces & Pergolas
RY Home Repair Service
Services
Deck Repair & Refinishing, Custom Deck Design & Build, Outdoor Living Spaces & Pergolas
Reviews
32

What recent reviews say

Every review across eight months is five stars. Owners Russ and Tatiana consistently deliver rebuilt and renovated decks faster than customers expect, with clear communication at each stage. They handle permit navigation, remove old materials, and install to code. Pricing is described repeatedly as fair and competitive. The team shows up on time, finishes early, and pays attention to finish details.

Work spans full deck replacements of 400+ square feet, railing repairs, board replacement, painting, and pergolas. Reviewers name technicians Russ, Tatiana, Eli, and Ruslan. Several note they fixed poor work left by previous contractors or navigated complex permit issues. Fast turnarounds (one-to-five-day projects mentioned regularly) keep labor costs down.

Praised for
  • professional communication and updates
  • on-time and fast completion
  • fair pricing
  • attention to detail and quality
  • responsive quotes
skilled-craftsmanshipon-time-completionfair-pricingclean-jobsitedurable-materialspermit-handlingresponsive-quotesmaterial-quality
Best for: Homeowners needing full deck replacement or renovation with clear timeline and fair pricing.

Strengths

  • Fast turnarounds (one-to-five days typical)
  • Owners named and personally involved in projects
  • Navigates county and city permit requirements
  • Removes old materials and waste

Worth knowing

  • Owners Russ and Tatiana named in multiple reviews
  • Technician Eli mentioned; Ruslan named in one review
  • Rebuilt 432 sq ft deck in under 5 days
  • Free estimates offered
  • Handle county and city permit navigation
  • Remove old deck materials and haul away
  • Paint decks and replace railings and boards
  • Inspector sign-off achieved on first inspection

What reviews say by service

Deck Repair & Refinishing
Railing replacement, board repairs, and painting done quickly with excellent detail
Custom Deck Design & Build
Full deck rebuilds from 12x14 to 432 sq ft completed on time; design and execution praised for quality
Outdoor Living Spaces & Pergolas
Pergola and shade structure work mentioned on their website; limited direct review evidence

How it compares

  • Rated 5 against a 4.87 average across the 51 deck repair & refinishing businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Score
Star rating 94
Review volume 66
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
32
4
0
3
0
2
0
1
0

Common questions

How long does a typical deck rebuild take?
One to five days depending on size. A 432 sq ft deck was rebuilt in under five days; a 12x14 deck took two days.
Do you handle permits?
Yes. The team navigates county and city permit requirements and has achieved inspector sign-off on first inspection.
Will you remove my old deck?
Yes. They deconstruct old decks, haul materials away, and move furnishings back onto the new deck.

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Last updated 2026-07-21